Can you see the potential in Liverpool Empire’s hospitality business, and use your creative ideas to develop it? Could you lead a team to deliver a great customer experience? If you’re looking for a lead role in a varied and exciting hospitality environment, then this could be the perfect opportunity for you.
As a new Customer Experience Manager you’ll help re-establish excellent standards of service as they welcome customers back, and take the lead on developing their offer for the future. You’ll be responsible for the front of house staff and operation, whether they’re welcoming audiences in for a show or to one of the bars in their beautiful venue.
The ideal candidate will have experience of leading customer facing teams, with experience in food and beverage, hospitality management and delivery, with the ability to embed high standards while developing new business opportunities. This is an ideal position if you are looking for a new challenge in a busy, dynamic, and developing venue.
The Empire Theatre is a 2381 seat theatre located in heart of Liverpool, presenting high-profile comedy, music, theatre and dance to a wide range of audiences. They’re part of the Ambassador Theatre Group, an extraordinary success story in the live entertainment industry.
Founded in 1992 in the UK, they’ve grown into the world’s number one live-theatre company today. They cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. You’ll be joining the company at an exciting time as they prepare to bring back live entertainment in 2021.
They are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, they hold themselves accountable for nurturing an inclusive culture. Find out more at atg.co.uk and careers.atg.co.uk
To apply, see: https://candidate.atg.co.uk/160702ART